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IPO — Identity Prevention Center
Report identity theft
How it works

Your recovery, one step at a time.

A clear path helps you understand what happens next—and what you can do today.

1

Report

Tell us what happened through our case intake. Your story is the starting point.

2

Investigate

Your case team reviews the details, identifies next steps, and helps you gather evidence.

3

Restore

Follow your progress and work with your team toward getting your identity back on track.

The case journey

  1. 1Case received
  2. 2Under review
  3. 3Investigation
  4. 4Creditor & agency contact
  5. 5Resolution
  6. 6Case closed

Every case is different. Steps may overlap, and timelines depend on the institutions involved. Your team will help you understand the next action.

A little clarity goes a long way

Questions? You’re in the right place.

Is IPO a government agency?

No. IPO is privately owned and non-profit-affiliated, and is not a government agency. Free official help is available through IdentityTheft.gov in the US, your local police, or your national fraud center.

How can I follow my case?

The client portal is designed to bring case progress, team updates, documents, and next steps together. The portal currently shows an illustrative preview; secure client accounts are not yet available.

Do you guarantee that I’ll recover my money?

No. Every situation is different, and no outcome or fund recovery can be guaranteed. Our goal is to give you clear guidance and support.

What does it cost?

The initial case review is intended to be free. Any paid professional services require a disclosed fee and your agreement before payment. Final fees and refund terms will be published before bookings open.

What information should I never share?

Never submit full passwords, PINs, full card numbers, or security codes. Use official channels to contact your bank and keep sensitive information out of ordinary emails.